TURN YOUR RELATIONAL CHALLENGES INTO OPPORTUNITIES TO GROW
TURN YOUR RELATIONAL CHALLENGES INTO OPPORTUNITIES TO GROW

Conflict analysis
Analysis of qualitative and quantitative data, to highlight structural, relational and individual factors at play in a conflict. A necessary first step to select the most appropriate resolution method.

Bilateral & collective mediations
A confidential setting and the intervention of a neutral, impartial and independant third party, to help parties to a conflict clarify the issues at stake and find the most suitable solutions for them.

Conflict prevention
Action plans to help reduce conflictuality in organisations and / or communities in the long term, and help you react in the most appropriate way when conflicts arise.
APPROACH
In the spirit of « never let a good crisis go to waste » (Winston Churchill), France Charlet does more than just manage the conflict that concerns you: through situation analysis and mediation, she sheds light on the factors fueling conflict within your ecosystems and helps you reduce its level over the long term.
By supporting you in responding appropriately to tensions or disagreements, France Charlet helps strengthen the resilience of your organisations and communities.

ABOUT
Certified mediator and international lawyer, France Charlet brings 20 years of experience in negotiation, communication, and management within international organizations (OECD) and NGOs (Amnesty International, Save the Children) across Europe, Africa, Asia, and Latin America.
Her greatest strength lies in her ability to skillfully navigate the human, interpersonal, and organizational dimensions of conflicts, while considering political stakes and cultural specificities, even in complex multicultural environments.
France Charlet conducts assessments and facilitates bilateral and collective mediations in both French and English, in France, Europe, and worldwide.

CLIENTS
France Charlet works in both the public and private sectors, across a wide range of fields including healthcare, culture (music, cinema), media, education, insurance, and finance. She also has in-depth knowledge of the nonprofit sector and international organizations.
Examples of recent assignments:
- Social climate assessment within a hospital center, followed by a collective mediation between nurses and nursing assistants on one side and the management team on the other;
- Conflict analysis within a regional executive committee of an international commercial bank;
- Mediation between a partner and a manager in an architecture firm;
- Conflict analysis within a symphony orchestra, followed by targeted bilateral mediations;
- Collective mediation between the teaching and administrative staff of a training center on one side and their director on the other;
- Mediation between an employee and her manager in an automotive expertise center.