Drawing on extensive international experience in negotiation and the management of complex situations, France Charlet supports executive leadership teams and human resources departments in public and private organizations facing tensions and conflicts.
Her approach combines an in-depth understanding of human, interpersonal, and organizational dynamics with mediation expertise to facilitate dialogue, overcome differences, and foster lasting cooperation.
Analysis of qualitative and quantitative data, to highlight structural, relational and individual factors at play in a conflict. A necessary first step to select the most appropriate resolution method.
A confidential setting and the intervention of a neutral, impartial and independant third party, to help parties to a conflict clarify the issues at stake and find the most suitable solutions for them.
Action plans to help reduce conflictuality in organisations and / or communities in the long term, and help you react in the most appropriate way when conflicts arise.
CEDR Accredited International Mediator and international lawyer, France Charlet helps individuals and organizations manage conflicts and restore cooperation and collaboration.
With 20 years of experience in negotiation, international law, communication, and management, gained within the OECD and international NGOs (Save the Children, Amnesty International), she works where tensions hinder performance, cooperation, or well-being.
France Charlet’s strength lies in understanding the human, interpersonal, and organizational dynamics of conflicts, including political and cultural dimensions, even in complex international contexts.
Alongside her work with public and private organizations, France contributes to international political mediation processes through her collaboration with Promediation.
In the spirit of « never letting a good crisis go to waste », France Charlet does more than just manage the conflict that concerns you: through situation analysis and mediation, she sheds light on the factors fueling conflict within your ecosystems and helps you reduce its level over the long term.
By supporting you in responding appropriately to tensions or disagreements, France Charlet helps strengthen the resilience of your organisations and communities.
France Charlet works in both the public and private sectors, across a wide range of fields including healthcare, culture (music, cinema), media, education, insurance, and finance. She also has in-depth knowledge of the nonprofit sector and international organizations.
Examples of recent assignments (clients anonymized in accordance with our commitment to confidentiality):
Collective mediation between trade union representatives and management within the works council of an international commercial bank;
Conflict analysis within the regional executive committee of an international commercial bank;
Conflict analysis and workplace climate assessment in a hospital, followed by collective mediation between nurses and nursing assistants on the one hand, and the management team on the other;
Mediation between members of the spa management team at a luxury palace hotel;
Mediation between a manager and an employee of an aerospace group;
Conflict analysis within a symphony orchestra, followed by targeted individual mediations;
Mediation between a choreographer and the dancers of a National Choreographic Centre;
Collective mediation between the teaching and administrative staff of a training centre on the one hand, and its director on the other;
Collective mediation between management and childcare professionals at a municipal nursery;
Collective mediation within the technical department of a National Drama Centre.